This policy outlines how Wahya collects, protects, uses, and retains information across the app and related services.
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Wahya Core Technologies Limited respects your privacy and is committed to protecting personal data handled through the Wahya app, website, support channels, and connected services.
This Privacy Policy explains what information we collect, how we use it, when we may share it, how long we keep it, and the choices available to you when you use Wahya products and services.
We may collect account information such as your name, email address, phone number, profile details, and information you submit during onboarding, support requests, or verification processes.
We also process financial, transactional, and participation data needed to support payments, installment plans, account management, merchant activity, and group savings or contribution experiences on Wahya.
Usage, device, communication, and network information may be collected to secure the platform, diagnose issues, improve performance, and understand how Wahya services are being used.
Wahya uses personal data to provide and maintain services, authenticate users, process transactions, manage accounts, and support merchant, savings, repayment, or group-based workflows available on the platform.
We may also use information to improve features, communicate account or product updates, respond to support requests, reduce fraud risk, enforce our terms, and comply with legal, regulatory, and operational obligations.
We may share information with payment processors, financial institutions, infrastructure providers, analytics or communications vendors, and other service providers that support Wahya operations under appropriate confidentiality and processing controls.
Information may also be disclosed where group or collaborative product features require participant visibility, or when disclosure is necessary to prevent harm, investigate fraud, enforce agreements, or satisfy legal and regulatory requirements.
Subject to applicable law, you may request access to your information, ask us to correct inaccurate records, request deletion, object to certain processing activities, or request data portability where those rights apply.
We retain information only for as long as needed to provide Wahya services, maintain records, resolve disputes, detect misuse, and comply with legal, tax, accounting, and regulatory obligations before deletion or secure anonymization.
Wahya is not intended for children under 18, and we do not knowingly design our services for minors where adult eligibility is required for the associated financial activity.
Where data is processed across service environments or jurisdictions, Wahya applies appropriate safeguards. We may update this policy from time to time, and the effective date on this page reflects the version currently in force.
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